Email address: sales@somethinspecial.comWe always respond to all emails, if you are not receiving an email response, please check your spam folders and be sure to add our email address to your contacts list. Due to telemarketing calls and hang ups at 3 a.m., we no longer post our phone number.
Shipping address:
Somethin' Special
110 Cunat Blvd. Ste. 1D
Richmond, IL 60071
We love fragrance. We love that you can transform a room just by placing a reed aroma diffuser on a table and create an aromatic, relaxing retreat. Put a tart in a tin on an electric burner and create a joyful, scented family gathering place. You can apply a bit of lotion and a dab of perfume roll-on and feel uplifted, relaxed and rebalanced. It really is that simple.
Why buy from us?
• A large selection of unique, long lasting fragrances.
• Top quality bath and body products in many different sizes and prices, so you can get exactly what you want.
• Everything is custom made when you place your order and we rotate our stock weekly, so you get the freshest products possible.
• We ship 6 days a week. Sometimes 7.
• Free worldwide shipping. International orders do carry a $10 handling fee (increased due to the US Postage increases on 5/12/08).
• Excellent customer service, just see our eBay feedback.
• We've been selling bath & body online for 9 years, so we have an idea of what our customers want. And we give it to them.
• We're always adding new products and fragrances, be sure and sign up for our newsletter.
• You work hard, you need to pamper yourself and YOU DESERVE IT!
1) Free Shipping: All packages ship with a delivery confirmation number (US orders) or a US Postal Declarations number (international orders), which is emailed to you on the shipment day. Any duties, tariffs, customs or other government fees are the responsibility of the buyer.
2) Payment options: We accept Paypal, Visa, Mastercard, Discover, American Express, personal checks, money orders and cashiers checks. If mailing a check or money order, mail to Somethin Special Gifts, 110 Cunat Blvd. Ste. 1D, Richmond, IL 60071.
3) Ship time: All items are made fresh per order, we ship within 3-5 business days after receipt of payment, sometimes sooner. Business days are every day except Weekends (Sat. & Sun.), Vacation Days & Holidays.
4) Intransit time: All orders are carefully packaged and shipped via the U.S. Postal Service. We know how hard it is to wait for your goodies, if you believe that your order is taking longer than it should, first check the delivery confirmation number we emailed you, sometimes the P.O. will scan it intransit, which can give you an idea of your package progress. If you think it may be lost, send us an email and we'll check on it for you.
5) Return Policy: Due to the personal nature of our products, we do not offer returns, so please make sure you like a fragrance before buying it. We offer low cost, sample size items such as 5/8 dram fragrance blasts, 1 oz. tarts in a bottle and 1 oz. massage, body and bath oils.
6) Replacement Policy: If you receive a damaged product, please send us an email and we will process a replacement immediately.
7) Fragrance Oil and Product Quality: I am neurotically, obsessively picky about my fragrance and product selection and quality. When I choose to carry a fragrance, I only buy from my select group of fragrance suppliers (most we've been working with for 8+ years), because I know they have the best oils. For every fragrance I carry, I have rejected at least 4 others. When I choose a fragrance, such as Pink Sweets (Pink Sugar duplicate), I only buy it from the same supplier to maintain consistency, just because I found that the scent does sometimes vary between suppliers and I want to make sure you get the same exact Pink Sugar interpretation now that you bought one or two years ago. Also, when the product description says undiluted, full strength (such as the perfume roll-ons), I really mean it, I do not add any bases or fillers of any kind.
All our items are prepared in a pet-free, smoke-free, clean, sanitary environment. Our packaging is not fancy and our labels may be plain and sometimes be a wee bit crooked, but they are clear and descriptive. We are more concerned with the quality of the product that goes inside the package, rather than with the decorations on the outside packaging. Our containers are always clear or frosted so you can see exactly how much product is left. Our lotion pumps are airless, so there is no wasted lotion in the dip tube or having to bang it upside down to get the last bit out. All our jars are wide mouth so you can easily scoop out every last bit of scrub or lotion. All the product pictures are taken by us and show the real packaging and product you will receive.
Although our main line is bath and body products, we've added 2 new categories, coffees, teas & cocoas along with hand-made jewelry. And here's why we chose these products:
My sister, Betsy, is the marketing director for Coffee Masters, the company who makes delicious coffees, teas and cocoas and I'm proud to carry her products. She is responsible for the package design which makes the quality coffees, teas and cocoas taste just a bit better. The coffee grinding and packaging factory is right down the street from me (so you get it freshly ground), and we enjoy having lunch together when I pick up an order, check out her new packaging designs or just wander around smelling the freshly ground coffee. Yummy.
The jewelry is designed by my talented mom, April, who is also my part-time lotion and scrub maker. She puts such care and work and artistry into every piece she makes and I love wearing her jewelry. It's simply elegant, just like my mom. If you have a custom piece you'd like made, just email her at aprilnystrom@comcast.net with your request.
I am always looking for unique, hand-crafted, hand-made in the USA items to add to my product mix, if you have something to offer, email details and photos to sales@somethinspecial.com.
Our Favorite Links:
Visit our Oddity Shop for the best glassware, home decor, florals and more
Stop by Myspace
Yes, we also Squidoo
Makeupalley.com, the place for honest reviews about makeup, fragrance, bath and body, exercise, hair, etc.
Wickedly Chic, Independent Shopping for the Wickedly Fashionable
Jen Smith Product of the Day Blogspot, see her review of our Sugar Scrub |
